Shipping Policy

Important Notice: This protocol governs the dispatch, transit, and liability parameters for all physical goods coordinated through our Global Sourcing and Trade support divisions. Digital services are delivered electronically and immediately upon milestone completion, and thus are not subject to physical shipping timelines.

1. Order Processing & Dispatch Sequencing

Upon finalization of production runs and stringent quality control inspections, physical cargo is transferred to export facilities. Standard order processing and export documentation execution require between 3 to 7 business days. Clients are required to verify the accuracy of the destination address before dispatch. Corvya Global Ltd. actively rejects liability for logistics failures resulting from inaccurate, incomplete, or fundamentally un-deliverable address data provided by the client.

2. Estimated Global Transit Times & Carrier Integrations

We integrate with tier-one international freight forwarders and logistics providers (including DHL, FedEx, and structured sea-freight consortia) to ensure reliable delivery. Depending on the agreed Incoterms (FOB, CIF, DDP), transit timelines are strictly estimated and fundamentally subject to external variables:
Air Freight / Express: Typically 7 to 14 business days.
Sea Freight (LCL/FCL): Typically 25 to 45 business days, heavily reliant on port congestion and customs clearances.
We provide clients with deterministic tracking numbers immediately upon carrier assimilation. Please note that tracking node updates may occasionally lag behind actual physical movement.

3. Import Duties, Value Added Taxes (VAT) & Customs Liabilities

Unless explicitly contracted under DDP (Delivered Duty Paid) variables, the client functions as the official Importer of Record. Consequently, the client holds unilateral legal responsibility for all applicable import tariffs, border excise taxes, regional VAT, and customs clearance procedures commanded by their sovereign jurisdiction. Refusal to pay customs duties resulting in cargo abandonment will nullify any right to a refund or dispute claim.

4. Risk of Loss, Force Majeure & Freight Damage

The transfer of risk is strictly dictated by the contracted Incoterm parameters (generally transferring upon loading at the origin port in FOB scenarios). Corvya Global Ltd. highly recommends clients procure comprehensive maritime or air-freight insurance. We are not liable for delayed transit windows, port strikes, geopolitical interventions, catastrophic weather anomalies, or damage inflicted by third-party stevedores or carriers. Should verified damage occur during transit, our team will proactively assist you in assembling requisite documentation to execute a formal claim against the freight forwarder's insurance policy.